Principal Presales Engineer (German speaker)

Overview

Principal Presales Engineer (DACH) focused on technical pre-sales for New Business and Strategic sales segments, delivering technical win and product fit. Lead technical discovery, demonstrations, and architecture proposals for customers.

What you'll do

• Partner with Account Executives on pre-sales activities including opportunity qualification, demos, proofs-of-concept, RFPs, design documentation, technical presentations, and enablement sessions.
• Lead the technical and product sale by recommending best-practice solutions and guiding customers on using Twilio’s APIs.
• Run technical discovery to identify customer technical pains and present innovative solutions that address business challenges.
• Build and present interactive customer product demonstrations for Twilio’s Communications Products to technical and nontechnical stakeholders.
• Contribute to the Presales Engineering community through knowledge sharing and reusable demonstration materials.
• Mentor less experienced Presales Engineers.

What you'll need

• 8+ years pre-sales experience selling complex, technical products or 10+ years professional experience supporting technical products with customer-facing experience (delivery or consulting).
• German proficiency (proficient German speaker).
• Excellent communication and presentation skills to gain audience confidence.
• Previous software development experience or working knowledge including at least one of: Backend (Java, C#, Node.js, Python, PHP), Web development (JavaScript, HTML/CSS, React/Vue.js/Angular), or REST APIs.
• Experience in telecom (including SIP, contact center, or security).
• Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution.
• Bachelor’s and/or Master’s degree in a technical discipline (or equivalent practical experience).

Details

• Remote role based in the UK, Ireland, or Spain.
• Approximately 35% travel anticipated.