Principal Presales Engineer (German Speaking)

Overview

Principal Presales Engineer (DACH) for the sales team, enabling customers to build the future of communications through technical pre-sales and solution fit.

What you'll do

• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demos, Proof-of-Concept, RFPs, design documentation, technical presentations, and enablement sessions.
• Lead the technical and product sale by recommending best-practice solutions and guiding customers on how to use Twilio’s APIs.
• Run discovery to understand customer technical pains and design, demonstrate, and present solutions that address business challenges.
• Build and present interactive, complex customer product demonstrations for both technical and nontechnical stakeholders.
• Identify and solve problems for customers and within the organization as the business grows.
• Share knowledge with the Presales Engineering community by creating demonstration materials and reusable presentations.
• Mentor less experienced Presales Engineers.

What you'll need

• 8+ years pre-sales experience selling complex, technical products or 10+ years professional experience supporting technical products with customer-facing experience (delivery/consulting).
• Experience communicating and presenting to gain audience confidence.
• Ability to communicate complex topics to multiple audience levels.
• Experience building a deep understanding of customer communications needs to guide technical solutions.
• Previous software development experience or knowledge in Backend (Java, C#, Node.js, Python, PHP) and/or Web development (JavaScript, HTML/CSS, React, Vue.js, Angular) and/or REST APIs.
• Proficient German speaker.
• Travel expectation: approximately 35% travel anticipated.

Details

• Work location is remote and based in the UK, Ireland, or Spain.
• May be asked to report in person ad-hoc for team gatherings, functional off-sites, or customer meetings.
• Role target region is DACH.