Process Analyst

Overview

This position delivers comprehensive administrative and operational support to U.S. Legal teams by managing legal technology systems, matter and records administration, financial processing, document and presentation support, reporting, and workflow coordination.

What you'll do

• Open, close and update matters, maintain matter data and allocation information, and support budget requests and tracking.
• Execute document retrieval, filing, uploads and record retention using eDocs, SharePoint, shared drives, Passport and other approved repositories.
• Coordinate document collections and productions, route documents for internal review, and collect signatures (including wet-ink signatures when required).
• Support outside counsel invoice administration, including manual invoice entry for non-eBilling invoices, invoice tracking, and organization of outside counsel status reports.
• Manage new vendor onboarding requests and related administrative steps for billing and payment systems.
• Monitor shared or designated inboxes, triage and route requests, track routine follow-ups, and help ensure timely responses.
• Facilitate SignNow and other signature requests, assist with meeting coordination, and handle travel and expense administration.
• Prepare, combine, format or update Word, PowerPoint and PDF materials.
• Perform routine data entry and data cleanup, request and track matter budgets, compile recurring reports, and maintain project trackers and status updates.
• Maintain training records and compliance documentation, upload case or regulatory records as assigned, coordinate routine system-access requests, and provide recurring administrative reports to stakeholders.

What you'll need

• 2-3 years of experience working in multinational companies, law firms, or legal process outsourcing organizations.
• Experience supporting legal operations, matter and records administration, financial processing, document management, reporting, and administrative workflows for U.S.-based teams.
• Bachelor's degree in any field (minimum qualification).
• Experience providing comprehensive support to U.S. legal teams through administrative task management, legal technology and matter systems, document and records management, financial processing, reporting, and workflow coordination across multiple stakeholders and priorities.
• Attention to detail; meticulous and detail oriented.
• Ability to identify and escalate issues.
• Team player who can work effectively with others and combine resources, experiences and know-how.
• Open to different ideas and perspectives.
• Ability to adjust and adapt to changing priorities.
• Strong communication skills; ability to communicate legal information clearly and effectively.
• Ability to handle multiple research tasks and adjust to changing priorities.
• Exceptional integrity and work ethic.

Nice to have

• Prior experience of supporting the global legal teams (US team).

Details

• Location: Bengaluru, on-site office, in office, full time.
• Shift timings: 2 PM to 11 PM IST.