Process Analyst

Overview

Provide support to the US Litigation team by identifying necessary documents and electronic evidence for claims and notices, pulling data from internal databases, and preparing case summary documents.

What you'll do

• Conduct research on claims and notices received, and assemble legal documents and electronic evidence.
• Navigate claim documents to identify relevant facts, collect supporting documents for defense, and prepare case summaries.
• Handle the legal mailbox: respond to requests, transfer them to the necessary departments, and ensure closure.
• Open and close subpoena-related support and legal hold requests.
• Support personal file production and e-discovery.
• Pull data from various databases to analyze claims and enter relevant information in the analysis sheet or tool.
• Perform email and phone outreach to relevant stakeholders, engage in claim discussions, and ensure the repository is updated.
• Work closely with attorneys, paralegals, and other litigation support staff through pre-litigation and litigation processes.
• Work with or provide confidential and sensitive information, exercising discretion over its dissemination.
• Create spreadsheets and documents to organize, display, and summarize data for analysis.

What you'll need

• 2-3 years of experience working in multinational companies, law firms, or legal process outsourcing firms, including support with legal or insurance claims.
• Bachelor's degree in any field.
• Ability to understand legal claim documents, identify required documents to collect, and summarize the matter.
• Attention to detail; meticulous and detail oriented.
• Ability to identify and escalate issues.
• Team player who can work effectively with others, combine resources, experiences and know-how, and is open to different ideas and perspectives.
• Ability to adjust and adapt to changing priorities.
• Strong communication skills; able to communicate legal information clearly and effectively.
• Ability to handle multiple research tasks.
• Exceptional integrity and work ethic.

Nice to have

• Prior experience supporting global legal teams (US team).

Details

• On-site, in-office role based in Bengaluru.
• Shift timings: 2 PM to 11 PM IST.