Procurement Operations Analyst

Overview

Procurement Operations Analyst in the Supplier Assure team (powered by SynOps), part of Accenture Operations Procurement, Supply Chain and Network, managing strategic supplier relationships across third-party risk, supplier performance and supplier relationship management.

What you'll do

• Understand Supplier Assure based on the deals framework.
• Conduct supplier risk assessments, evaluate the risk associated with each vendor and prioritize mitigation strategies.
• Track and monitor end-to-end third-party risk management engagements to ensure ongoing monitoring of vendor risk and performance.
• Identify potential risks, changes in the vendor's risk profile and process improvement opportunities to drive process efficiency.
• Differentiate suppliers in terms of their influence and the risks they bring in a process (supplier segmentation).
• Conduct verification of vendor compliance with company guidelines (supplier due diligence).
• Ensure client and user service requests are met according to agreed SLA/KPIs and project requirements (service request fulfilment).
• Run day-to-day operations of the team, driving high-performance, error-free and noise-less delivery for stakeholders.
• Ensure zero client escalations with on-time delivery of scope of work.
• Manage external and internal stakeholders.
• Good to have: people development and team management, in strict adherence to Accenture's people/HR policies.
• Strictly adhere to Accenture's Anti-Corruption, Anti-Bribery, Client Data Protection and other compliance policies.

What you'll need

• Minimum 6 years of relevant experience in Supplier Risk Management or Procurement domain.
• Minimum 2-3 years of experience in client-facing roles, directly responsible for delivering scope of work and ensuring zero escalations.
• Minimum 2 years of experience in Business Operations Management, Project Management or similar domain.
• Minimum 2 years of experience working with virtual teams.
• Demonstrate good understanding of minimum 2 of the following skill sets and provide at least 1 real-life scenario and outcome for any 2: Third Party Risk Management, Supplier segmentation, Supplier due diligence, Service request fulfilment.
• Strong communication skills, with the ability to drive effective and articulate communications with senior internal and client leadership.
• Minimum intermediate level expertise on Microsoft Office (Excel, PowerPoint, Word, etc.) and at least basics of Microsoft Project (MPP), Microsoft SharePoint and Microsoft Visio.
• Diploma/B.E./B.Tech in E&TC/CS/IT OR B.Com/B.Sc/CA/CA Intern.

Nice to have

• Basic understanding of the ITSM/ITIL framework.
• Quality program and/or training experience.
• Technology management experience.
• Understanding and development of macros, Visual Basic, process automations, Power BI, etc.
• ESG experience.
• Certification in ITIL Foundation, IACCM, CPSM, or any other domain certificates.

Details

• Location: Gurugram.