Overview
Build a new, self-service backup and recovery capability for Okta customers, allowing IT Admins to recover accidentally or maliciously deleted identity objects.
What you'll do
- Contribute to the long-term product vision and strategy for Okta's resilience strategy, ensuring the backup and recovery roadmap scales with the breadth of Okta's customer base and product portfolio.
- Design a self-service recovery center so customers can seamlessly and securely track deletions and changes and revert them across the entire Okta ecosystem.
- Collaborate with India-based engineering and development scrum teams to deliver high-performance, scalable backup and recovery solutions.
- Distill complex requirements from a diverse stakeholder group (Field AE/CSM, Pricing & Packaging, Support, Design, and Product teams) into precise technical specifications.
- Analyze how large-scale enterprise customers' resilience needs to identify friction points and drive improvements in customer trust and platform experience.
- Validate assumptions at low cost by building compelling hypotheses and designing rigorous experiments before committing to major infrastructure investments.
What you'll need
- 3+ years of Product Management experience specifically within enterprise-scale SaaS platforms or core software infrastructure.
- BS in Computer Science, Computer Engineering, or equivalent technical experience that enables you to rationalize and influence complex architectural decisions.
- Proven ability to produce solid, actionable plans from incomplete, conflicting, or highly ambiguous inputs.
- Exceptional communication and presentation skills, with a track record of successfully collaborating across global functions and time zones.
- Demonstrated business results from customer-facing platform capabilities shipped at scale.
Nice to have
- Experience with backup or recovery tools.
- Deep familiarity with Identity and Access Management (IAM) protocols and security standards.
- Experience partnering with Sales/CSM organizations on customer-facing solution positioning.
- Advanced degree in a technical or business field (e.g., MS in a technical discipline or an MBA).
Details
- Location: Bengaluru, India, with location flexibility within India.
- Global-facing position: must be available for synchronous meetings between 9:00 AM and 11:00 AM Pacific Time at least three days a week.
- Work model: L1-Hybrid.
Read the full description and apply on the company’s own careers page.