Product Operations Specialist

Overview

Corporate Actions Associate role within S&P Global Market Intelligence's Managed Corporate Actions (MCA) service, validating and enriching corporate action announcements for clients.

What you'll do

• Review corporate action announcements and conduct research to obtain details required to validate and complete announcements for publication of composite records to clients.
• Conduct research leveraging various sources, including but not limited to prospectuses, information circulars, exchanges and bulletins, and company websites to thoroughly source and validate corporate action information.
• Interface with Domestic and Foreign Paying/Transfer/Information Agents, Custodian Banks, Exchange Officials, and other external parties to obtain informative details on corporate actions.
• Review daily exception reports; research and resolve exceptions.
• Contribute input to develop/modify procedures and controls.
• Collaborate with local and global team members to improve procedures and identify and implement opportunities to realize efficiencies and improve quality for a better downstream product and to enhance level of service delivered to clients.
• Contribute to user acceptance testing and special projects in partnership with Product Services teammates locally and in other locations, and with Product and Technology Team counterparts.
• Understand Service Level Agreements (SLAs) and their impact on operations and clients.
• Support clients' inquiries to further elaborate on market nuances.

What you'll need

• 2-6 years of Corporate Actions experience.
• Basic to intermediate understanding of using AI tools to reduce manual/redundant tasks.
• Strong awareness of global financial markets and in-depth knowledge of Equities and Fixed income markets.
• Strong research and data mining skills.
• Knowledge of financial markets and awareness of current global financial news.
• Out of the box thinker with proven analytical and critical thinking skills.
• Elevated level of initiative with strong propensity to work under pressure to meet tight deadlines.
• Meticulous and keen eye for detail.
• Strong verbal and written communication skills for interactions with teammates across roles and locations, external information sources, and clients.
• Ability to work well both independently and as a member of a team.
• Flexible to work in shifts.

Nice to have

• Practical knowledge of AI tools.
• Advanced Excel and SQL skills.

Details

• Location: Gurugram, Haryana.
• Shift work required; no late-night shifts.