Project Engineer I

Overview

Project Engineer I (Solutions Architect) at ServiceTitan focuses on designing and optimizing customer solutions within the ServiceTitan platform.

What you'll do

• Design end-to-end ServiceTitan solutions aligned to customer business goals and trade best practices.
• Translate customer workflows into scalable configurations across business units, job types, campaigns, pricebooks, memberships, dispatch, reporting, and integrations.
• Act as a subject-matter expert on platform capabilities, limitations, and roadmap-aligned solutions.
• Evaluate and design integrations with third-party systems (e.g., accounting, payroll, CRM, marketing, BI tools).
• Lead technical discovery and architecture discussions with executive and technical stakeholders.
• Create and maintain solution documentation, diagrams, and decision logs.

What you'll need

• 5+ years of experience in solutions architecture, technical consulting, systems design, or implementation roles.
• Experience designing and supporting SaaS platforms with complex business logic.
• Strong understanding of service-based or field service businesses (HVAC, plumbing, electrical, roofing, or similar).
• Proven ability to translate business needs into technical solutions.
• Excellent communication skills with technical and non-technical stakeholders.

Details

• Location: US Remote.