Project Manager - People Experience

Overview

Project Manager role leading the streamlining and simplifying of business operations and leveraging solutions to build best-in-class customer experiences.

What you'll do

• Project manage business unit services, ensuring the project operation is meeting business needs.
• Identify the needs for change across the current end-to-end process, seeking to simplify and enhance customer experience.
• Communicate a clear vision to stakeholders, planning and prioritizing key objectives for the business.
• Gain deep insight into business and customer needs, benchmarking Haleon versus the competition.
• Implement and embed the team's broader business unit vision over the broader operation and cross functionally.

What you'll need

• Bachelor's Degree or 5 years of project management experience (Manager to specify appropriate experience).
• Demonstrated project management and stakeholder engagement experience.
• Experience managing vendor relations.
• Manager responsibility to ensure the Code of Conduct is applied correctly and to promote an ethical culture.

Nice to have

• Experience analyzing customer metrics, drawing insights and proposing appropriate action.
• Understands automation tools and looks to automate processes wherever possible.
• Ability to lead the development of new solutions to meet changing expectations.

Details

• Location: Bengaluru Campus 31.
• Job posting end date: 2026-10-29.