QA Engineer – Salesforce & Enterprise Applications

Overview

Initial one-year contract QA Engineer role supporting quality assurance across Salesforce and integrated enterprise applications.

What you'll do

• Analyze user stories, business requirements, solution designs, and acceptance criteria from a QA perspective to ensure they are complete, consistent, and testable.
• Identify requirement gaps, edge cases, dependencies, and quality risks early in the software development lifecycle and work with Business Analysts, Product Owners, and Developers to clarify expected behavior.
• Develop and maintain test plans, test scenarios, test cases, test data, and test execution documentation.
• Perform functional, integration, end-to-end, regression, and negative testing for Salesforce applications and related enterprise systems.
• Test Salesforce functionality including business processes, Flows, validation rules, objects, fields, permissions, profiles, record types, and other configuration and customization.
• Design, develop, execute, and maintain automated test cases using Copado Robotic Testing, with a focus on reusable and maintainable regression automation.
• Evaluate existing and new test cases to identify opportunities to improve automation coverage, regression coverage, and overall testing effectiveness.
• Test integrations between Salesforce and other enterprise applications, including APIs, middleware, scheduled processes, and inbound/outbound interfaces.
• Perform data migration and data validation testing, including field mapping, record counts, data completeness, accuracy, transformation, synchronization, and exception handling.
• Identify, document, and track defects with clear reproduction steps, severity, supporting evidence, and business impact; retest fixes and perform appropriate regression testing.
• Participate in Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demonstrations, and retrospectives, and provide QA estimates, status updates, and quality risks.
• Collaborate with cross-functional teams to continuously improve QA processes, test automation, regression coverage, defect prevention, and overall software quality.

What you'll need

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 8 years or more experience as a Software Quality Assurance Engineer.
• 3 years or more experience testing Salesforce platform applications on Sales Cloud or Service Cloud.
• 2 years or more experience in Salesforce, Copado, or related QA/test automation certifications.
• 2 years or more experience performing functional, integration, end-to-end, regression, and negative testing.
• 2 years or more experience with test automation, preferably Copado Robotic Testing, or similar enterprise test automation tools.
• 2 years or more experience with data migration, data conversion, or large-scale data validation testing.
• 2 years or more experience working in Agile/Scrum delivery environments.
• Strong analytical and critical-thinking skills with attention to detail.
• Strong experience analyzing user stories, requirements, and acceptance criteria and translating them into comprehensive test scenarios and test cases.
• Strong analytical, troubleshooting, defect-management, and communication skills.
• Fluent in speaking and writing English.
• Ability to independently analyze requirements and identify quality risks before testing begins.
• Strong ownership of testing outcomes and commitment to delivering high-quality solutions.
• Ability to effectively balance comprehensive testing with Agile delivery timelines.
• Strong collaboration and communication skills across business and technical teams.
• Ability to continuously identify opportunities to improve testing efficiency, automation coverage, and quality processes.

Nice to have

• 1 year or more experience testing REST/SOAP APIs and integration platforms.
• 1 year or more experience with Jira, Salesforce DevOps processes, and version-control practices.
• Salesforce certifications.
• Professional certifications such as ISTQB, ASTQB, CSTE, CSQA, CQSE.

Details

• Employment: initial one-year contract.
• Schedule: second shift, Monday through Friday, 12:30 PM IST to 9:30 PM IST in your local time zone.
• Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.