Quality Control Specialist

Overview

Quality Control Specialist at Konovo's hybrid Bengaluru team, ensuring the accuracy of survey links and the integrity of collected data as the company moves toward a product-driven platform.

What you'll do

• Validate survey links, logic, and routing to ensure accuracy before and during fieldwork
• Review datasets and outputs to identify inconsistencies, errors, or risks to data integrity
• Partner closely with global Programming and Client Services team members to resolve issues quickly and prevent recurrence
• Execute quality checks against client specifications, ensuring all deliverables meet defined standards
• Track and communicate quality issues, trends, and resolutions across projects
• Contribute to continuous improvement of QC processes, tools, and workflows

What you'll need

• 1+ years of experience in Quality Control, Data Analysis, or a related role within market research or healthcare
• Demonstrated strong attention to detail with the ability to identify issues in survey logic, data, or outputs
• Proficient in Excel or similar tools for data review, tracking, and validation
• Communicates clearly across teams to flag issues, align on fixes, and keep projects moving
• Operates effectively in fast-paced environments with shifting priorities and tight timelines
• Shows curiosity and a strong willingness to learn new tools, systems, and processes
• Fluent in English, with strong written and verbal communication skills
• Curiosity and openness to AI-enhanced workflows, tooling, and delivery models, and exposure to using AI for development

Nice to have

• Experience in healthcare market research
• Familiarity with tools such as Decipher and ConfirmIT

Details

• Hybrid, based at the Whitefield, Bengaluru office
• Works a 6:30pm-3:30am IST shift aligned to ET timezone