Rate Maintenance Specialist

Overview

Process, validate and file Ocean freight rates, and resolve pricing-related queries, so that charges are applied correctly and billing stays accurate.

What you'll do

• Initiate and maintain Ocean Freight activities for shipments across transport modes (CY, CFS, and occasionally SD).
• Execute Ocean Freight filings in AFLS accurately and timely, in compliance with FMC and other government regulations.
• Identify discrepancies in Ocean Freight filings or applications and raise correction requests.
• Support timely filings by understanding the requirements of Pricing Managers.
• Maintain proper documentation and audit trails for all Ocean Freight filings.
• Respond to queries related to Ocean Freight filings and provide resolution support.
• Ensure compliance with company policies and SOP guidelines.
• Provide ad-hoc operational support and generate reports to support analysis, tracking, and decision-making.
• Drive joint initiatives between GSC and Revenue Management (ROM/CPM/ROP/IPM) to achieve organizational goals and build strong rapport.
• Understand customer requirements and focus on customer and revenue outcomes.
• Maintain high attention to quality, with 100% accuracy mandatory.
• Identify and prioritize tasks effectively.
• Report to the Process Manager on day-to-day team performance and issues.

What you'll need

• Less than 2 years to 5 years of experience.
• Good MS Office application and Excel skills.
• Good communication skills.

Details

• Location: Chennai, India.
• Adapt to rotational shifts, including night shifts and occasional weekends.