Recruiting Senior Manager

Overview

Senior recruiting role focused on end-to-end talent acquisition, acting as the critical link between the client and Accenture service delivery teams, with a process matter expert focus on talent identification and process design.

What you'll do

• Provide end to end process expertise and input into future state process design.
• Assist the GPOs in compiling leading practices and process design considerations, incorporating build to operate efficiency principles.
• Provide input into Workday technology enablement, identify automation opportunities, and address process administration gaps.
• Work with GPOs to document process narratives required for SOP creation.
• Compile localization practices to support localization preparation and participate in localization sessions, providing process inputs.
• Document localization requirements needed for SOP creation.
• Provide inputs and compile end to end process scenarios and participate in end to end process testing.
• Develop SOPs for each process area and work with GPOs and client counterparts to review and validate the completeness of DTP content.
• Participate in training and service rehearsal activities for assigned process areas, train BPO process SMEs, and support transition management teams in planning, coordinating, and monitoring training and SRT.
• Monitor training and service rehearsal results and progress, and help the transition team resolve issues and gaps.
• Provide inputs into the creation of a Global Quality Framework with quantified measurement criteria aligned with client and contractual requirements.
• Assess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps.

What you'll need

• Any Graduation
• 16 to 25 years of experience
• Talent & HR Practice - Talent Management
• End to End Recruitment experience in Domestic and International markets
• MS Office and applicant tracking systems (any)
• Email writing skills
• Problem solving skills
• Customer service skills

Details

• Location: Bengaluru