Renewal Sales Specialist

Overview

Rubrik is seeking a Renewal Sales Specialist for the US/AMER region based in its Bangalore office. The role owns and manages a renewal book of business for existing accounts across US and EMEA regions and is responsible for successful, on-time renewals.

What you'll do

• Meet quarter-on-quarter renewal quota and ACV plan.
• Negotiate and drive incremental standard uplift on renewals.
• Own, manage and periodically review the current and upcoming renewal pipeline in CRM.
• Conduct product usage and account reviews for customers.
• Coordinate internally with Sales, Support and Customer Success teams to help mitigate potential renewal risk.
• Review, validate and provide accurate renewal quotes to distributors 120 days in advance of the contract renewal date.
• Proactively manage the individual forecast for CQ +1, update renewal sentiment and progress renewal opportunity stages in CRM.
• Maintain healthy pipeline hygiene for CQ +1 and monthly linearity.
• Work closely with Account Executives on Upgrade+Renewal Opportunities.
• Consult with partners and customers to resolve questions or challenges while leveraging the Account Manager and other internal teams as needed.
• Keep up with Phase product training, certifications and company updates.
• Conduct periodic pipeline review and forecast meetings with distributors and partners.

What you'll need

• 2+ years of experience in Renewals, Account Management, Sales or Customer Success in SaaS.
• Exposure to and experience working with global customers, including US, EMEA and APAC.
• Experience working in Cloud Data Management and Security.
• Excellent English communication skills, written and verbal.
• Bachelor's degree in any discipline.
• Ability to successfully balance a wide variety of daily tasks and adjust priorities in a fast-paced environment over multiple engagements.
• Must be a self-starter with the ability to work independently or in a team environment.

Nice to have

• Prior experience working in a Channel/Partner Ecosystem.

Details

• Location: Bangalore, India.
• Shift: 5:30 PM to 2:30 AM.
• Region: US/AMER; the renewal book includes existing accounts across US and EMEA regions.
• Work from the Bangalore office.