Revenue and Operations Specialist, AP

Overview

The Revenue and Operations Specialist processes and tracks revenue contributions and commitments for the Asia Pacific region, supports development operations, and acts as the region's revenue liaison within the centralised development operations team.

What you'll do

• Process and manage all AP-managed commitments (pledges and intentions), outright gift processing and other contributions for AP Business Units (except Singapore).
• Create AP financial and non-financial adjustments for all AP Business Units.
• Create Grant ID requests in collaboration with all AP Business Units and Finance.
• Provide development support for all AP quarterly pledge reviews, including Mongolia, Solomon Islands and Papua New Guinea.
• Troubleshoot delayed processing and uncommitted batches in collaboration with the Development Operations Manager.
• Ensure all revenue coding adheres to SOP requirements and advise local teams in consultation with the Development Manager and Associate Director.
• Assist in ad-hoc projects and tasks that are gift coding and revenue-related.
• Provide varied development operations support, such as executive support to leadership, meeting scheduling and general administration support.
• Act independently on assigned tasks and exercise independent judgment based on analysis and experience.
• Coordinate a variety of complex projects within a defined timeline and budget.
• Ensure compliance with TNC policies and procedures, and external (donor, legal and IRS) requirements.
• Refer difficult questions and unusual problems to the supervisor.

What you'll need

• Bachelor's degree and 2 years' experience, or equivalent combination.
• Experience building relationships with staff, customers or similar.
• Experience generating reports and interpreting data.
• Experience in business writing, editing, and proofreading.
• Experience working across teams.
• Experience, coursework, or other training in principles and practices of relevant field.

Nice to have

• Strong organization skills, accuracy, and attention to detail.
• Multi-lingual skills and multi-cultural or cross-cultural experience.
• Ability to analyze information for the purpose of coordinating and planning activities and solving problems.
• Ability to implement processes and strategic program goals.
• Ability to coordinate projects and work under pressure.
• Ability to use existing technology to achieve desired results.
• Experience interpreting guidelines to achieve desired results.
• Experience with database administration and spreadsheet software, including managing and tracking data.
• Knowledge of current trends in the specific field.

Details

• Hybrid arrangement: remote working or from the TNC office, as needed based on task demands.
• Travel and flexible hours as needed.
• Pay grade 5, Philanthropy job family.