Robotics -Travel & Expense Business Partner

Overview

Support the global Travel & Expense (T&E) organization as a key business partner and primary point of contact for multiple regions and countries, driving operational excellence, policy compliance, project execution and continuous improvement of T&E processes and systems. This position reports to the Expense Implementation Lead.

What you'll do

• Lead and support Travel & Expense (T&E) operations, serving as the primary point of contact across multiple regions and countries.
• Drive SAP Concur implementation and optimization initiatives, including process documentation and system enhancements.
• Gather business requirements and deliver reporting, training, policy guidance, and process improvement solutions.
• Manage operational issues, stakeholder escalations, and ensure compliance with T&E policies, audit requirements, and corporate standards.
• Analyze T&E data, monitor SLA/KPI performance, and provide insights to improve service delivery and operational efficiency.
• Collaborate with cross-functional teams, including Finance, HR, IT, and Audit, to support global T&E programs and business objectives.

What you'll need

• Minimum 6 to 8 years of experience in Travel & Expense (T&E) operations with proven project management expertise.
• Strong knowledge of SAP Concur, SAP, travel booking tools, and related T&E technologies.
• Hands-on experience in travel, expenses, and corporate credit card operations, ensuring policy compliance and process efficiency.

Nice to have

• Any bachelor's degree with specialization in Travel & Tourism.
• Experience working in a Shared Services or BPO environment.

Details

• Work model: Hybrid.
• Location: Bangalore, Karnataka, India.