Sales Enablement Manager

Overview

Manage the operational lifecycle of Sales Enablement programs for Zillow's Agent Software & Advertising organization, translating business objectives into executed enablement initiatives for Sales and Customer Success teams.

What you'll do

• Manage enablement initiatives from scoping through execution, capturing requirements, building timelines, and keeping cross-functional stakeholders aligned
• Partner with enablement specialists across content, product, and learning to scope, sequence, and deliver programs for Sales and Customer Success audiences across all segments
• Create and maintain process documentation, project trackers, and communication frameworks that bring operational consistency across the enablement team
• Support the development of enablement SOPs and playbooks that can be reused and scaled across future initiatives
• Build and maintain working relationships with field-facing enablement partners, GTM leadership, and cross-functional teams including Product, Marketing, and Sales Strategy
• Drive post-mortem and feedback loops, capturing learnings from completed initiatives to continuously improve how the team works
• Leverage AI and available tools to improve efficiency and reduce manual lift in program management workflows

What you'll need

• 5+ years of experience in enablement, training, sales, or customer success roles in a high-growth SaaS environment
• Proven ability to manage multiple projects simultaneously, with strong organizational skills, attention to detail, and the ability to meet deadlines with intermittent supervision
• Clear, confident communicator, comfortable adapting style for senior managers, cross-functional partners, and frontline teams
• Ability to facilitate training and lead presentations in front of small and large audiences across different revenue teams
• Solutions-oriented, able to identify problems, probe areas of ambiguity, and move work forward without waiting for complete direction
• Collaborative by nature, able to build trust across teams, navigate competing priorities, and hold stakeholders accountable without formal authority
• Ability to use data and program feedback to assess initiative effectiveness and recommend improvements
• Comfortable operating in ambiguous environments and proactively creating structure where it doesn't yet exist

Nice to have

• Experience supporting programs that span multiple audiences or functional teams (e.g., Sales and Customer Success)
• Familiarity with GTM technology such as Salesforce, Gong, Gainsight, or Highspot
• Exposure to structured sales frameworks (e.g., Challenger, Command of the Message)
• Familiarity with project management solutions and comfort building and maintaining tracking systems
• Demonstrated use of AI or emerging technologies to improve rep productivity or enablement effectiveness

Details

• Remote position; employee works from a physical location of their choice that must be identified to the Company
• U.S. employees may live in any of the 50 United States, with limited exceptions
• Standard base pay range of $93,900.00 - $150,100.00 annually in California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC; $89,200.00 - $142,600.00 annually in Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia
• Eligible for equity awards based on experience, performance and location