Senior Business Value Consultant

Overview

Senior Business Value Consultant within Wrike's Business Value Services team, working directly with strategic Commercial and Enterprise accounts across the customer lifecycle to build business cases, prove realized value, and support net revenue retention and account expansion.

What you'll do

• Partner with Sales at the account planning level to listen to customer needs, uncover latent demand, and proactively generate pipeline for high-potential accounts.
• Map how work flows across organizational boundaries to identify adjacent stakeholder groups and uncover new expansion avenues.
• Support Commercial and Enterprise opportunities by building rigorous financial models and return on investment (ROI) analyses tailored to specific business value drivers.
• Partner with Wrike account teams and customers to uncover, define, and establish operational baselines and show how Wrike technology will move the needle toward target outcomes.
• Simplify complex data through value realization dashboards and arm customer champions with bottom-line impact metrics.
• Coach customer stakeholders to continuously measure progress against established goals.
• Support and enable Account Executives and Customer Success Managers on retention and expansion metrics without taking over core CSM account management responsibilities.
• Guide and coach go-to-market teams (Sales, CS, Presales) through value consulting methodologies, frameworks, and self-service tools.
• Architect repeatable models, assets, and playbooks that accelerate deal cycles and streamline team onboarding.
• Partner with Product and Product Marketing to align platform capabilities and feature launches with customer-defined success metrics.

What you'll need

• 5+ years of industry experience in value consulting, value engineering, sales engineering, or strategy consulting inside a SaaS or B2B software company.
• Proven ability to lead business and workflow transformation conversations that transcend feature-level solution selling.
• Demonstrated history running value realization, baseline assessments, usage analyses, and renewal/expansion business cases for long-term enterprise clients.
• Track record of independently executing full enterprise engagement lifecycles, from initial discovery and workshop facilitation to executive C-suite readouts.
• Relevant industry exposure in manufacturing, professional services, retail, client service delivery, or healthcare.
• Exceptional communication skills with the versatility to present to C-level executives while collaborating with operations, procurement, and end users.
• Bachelor's degree from an accredited university or equivalent practical experience.

Nice to have

• Prior experience with Collaborative Work Management (CWM), Project Portfolio Management (PPM), or enterprise SaaS productivity platforms.
• Hands-on familiarity with Salesforce, CRM ecosystems, and customer usage telemetry tools (e.g., Gainsight, Pendo, SQL).
• Experience building, scaling, or deploying AI-enabled value tools, automated ROI engines, and self-service calculators for GTM teams.
• Understanding of enterprise sales frameworks (e.g., MEDDPICC, ValueSelling) and experience embedding value deliverables into complex sales cycles.
• Experience designing or facilitating interactive executive workshops, using design thinking or formal change management frameworks (e.g., Prosci).
• Management consulting background and a proven track record of designing GTM enablement curricula or training programs.

Details

• Full-time position; US locations.
• Location line: US - Remote.
• Total on-target compensation range $105,000 to $140,000 USD, including base salary and performance-based bonus potential, excluding benefits and other incentives.