Sales Engineer

Overview

Sales Engineer role driving revenue growth in an assigned Canadian territory through a 100% partner-led sales model, serving as technical liaison between the company and its MSSP partners, VARs and distributors.

What you'll do

• Identify, develop and expand sales and technical relationships with key indirect reseller partners in territory.
• Demonstrate how partners can use the WatchGuard Unified Security Platform to keep their customers secure and compliant with industry regulations.
• Drive revenue growth through reseller partners to end customers by providing pre-sales technical support and technical trainings.
• Assist field sales with pre-sales and post-sales support.
• Assist in increasing reseller, partner and end user adoption of WatchGuard's products through tradeshows and training (seminars, webinars, technical trainings, etc.).
• Drive coordination of inter-departmental technical resources as needed to close prospective opportunities.
• Escalate and resolve partner and customer issues when appropriate.
• Assist evaluation customers with the setup and configuration of all WatchGuard products.
• Identify and report on competitive trends (products, promotions, etc.).
• Create sales and technical content to present to various audiences including end users and partners.
• Deliver product demonstrations, manage proofs of concept, and assist with progressing sales opportunities to positive closure.
• Support English-speaking and Canadian French-speaking clients in their business communications and interactions.
• Assist the Channel Account Manager with Canadian French/English translations, quoting opportunities and other non-technical sales support activities as needed.
• Help MSPs understand the requirements and benefits of the WatchGuardONE Channel Partner Program.
• Handle clients' competitive objections and position the WatchGuard platform for MSSP security.
• Answer RFPs and provide client feedback to the Product Management team.

What you'll need

• Must be based in Canada, with a preference for being centrally located within Canada.
• Must be bilingual in Canadian French and English.
• WatchGuard product knowledge or other key competitor product knowledge.
• Must have experience with network security technologies, particularly UTM solutions.
• Strong networking background including TCP/IP, VLAN, Routing, SD-WAN.
• Endpoint security experience.
• Effective written and verbal communication, listening, negotiation, and presentation skills.
• Ability to balance competing priorities.
• Ability to self-manage and work remotely.
• Speak and write fluently in Canadian French and English.
• Five (5)+ years of pre-sales technical experience working for a reseller or manufacturer.
• BS/BA or equivalent work experience.

Nice to have

• Experience with SASE.
• WatchGuard or competitor technical and sales certifications.

Details

• Location: the role can be located in Toronto, Ottawa, Montreal, or Quebec City.
• Compensation is salary plus commission, split 70/30.
• Reports to the Manager of North American Sales Engineering.