Sales Engineer (LATAM) (Remote)

Overview

Support Account Executives dedicated to Latin America by delivering product demonstrations in Spanish, answering technical questions, leading proof-of-value engagements, and helping regional customers understand how the KnowBe4 platform fits their needs.

What you'll do

• Support sales reps in clear, engaging product demonstrations in Spanish, showcasing platform features and capabilities to regional stakeholders.
• Partner with LATAM Account Executives throughout the deal cycle to answer technical questions and address regional compliance or technical concerns.
• Lead structured POV engagements following established guidelines, working directly with prospect teams in LATAM to set up trials, ensure successful implementation, and demonstrate measurable results.
• Participate in sales calls to identify technical pain points, understand customer environments across Latin America, and gather information to position the solution.
• Troubleshoot and research basic technical issues that arise during the sales process, escalating complex scenarios appropriately.
• Support Account Executives by contributing technical perspectives during deal planning and translating customer needs into product solutions.
• Actively participate in training sessions and build expertise in the product and the broader cybersecurity landscape.

What you'll need

• Native or full professional fluency in Spanish and English, both written and spoken.
• 1+ years of presales experience (or equivalent combination of technical and sales experience), preferably in cybersecurity, SaaS, or technology environments.
• Strong technical foundation in cybersecurity or related fields, sufficient to discuss threats, compliance, and technical architecture with IT and security teams in LATAM.
• Excellent communication skills to explain technical concepts clearly to non-technical audiences, including professional emails and confident presentations.
• Natural organization and follow-through, managing multiple customer engagements across different time zones and tracking action items.
• Strong interpersonal skills and a collaborative mindset.
• Growth orientation: interest in developing skills, welcoming feedback, and taking initiative to learn new technologies and sales methodologies.

Nice to have

• Experience with regional cybersecurity trends, regulations, or compliance requirements in Latin America.
• Familiarity with security awareness training, phishing simulation, or compliance management concepts.
• Experience with mail environments, Active Directory, or common IT infrastructure.

Details

• Remote role; the source states remote positions open in the US office only.
• Compensation ranges from $64,000 - $74,000 including base, bonuses and commissions, varying with alignment to the job description.
• Application deadline: 9/3/2026, a good-faith estimate; applications reviewed on a rolling basis.
• Applicant assessment and background check may be part of the hiring procedure.