Sales Engineer

Overview

Sales Engineer serving as a trusted technical advisor to prospects and customers, leading the upsell and cross-sell process by connecting customer needs to Sardine's fraud and compliance platform.

What you'll do

• Support Account Managers in identifying a customer's additional fraud and compliance needs.
• Prepare and deliver customized demos that showcase the impact of Sardine's platform.
• Interface with Security teams to articulate our security posture and successfully complete security reviews.
• Create comprehensive Solution Designs that address our prospect's needs.
• Collaborate with peers to improve all processes within the Sales Engineering team.
• Work together with our product and engineering teams to identify areas for improvement in our product suite and help prioritize and design solutions.

What you'll need

• 7+ years prior experience as a Sales Engineer, Solutions Engineer, or similar roles supporting a variety of customers.
• Prior experience within the Risk, Fraud, or Compliance domain.
• Proven success working with large financial institutions, banks or global enterprises.
• Experience with API based products, a strong understanding of JSON, the ability to read and understand code, and familiarity with one or more of the following languages: Python, JavaScript, Ruby, Go, or Java.
• Strong analytical skills: you can dig into the technical details of a problem and turn it into a proposed solution.
• Ability to thrive in a fast-paced remote environment working with global clients.
• Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas, and to tailor your communication to their role and seniority.

Nice to have

• Knowledge of web development principles and/or the ability to build internal tools using one of the above languages.

Details

• Remote, US / Canada. Pay is based on where you're located, and you'll need to keep a home base in the country you're hired in.