Sales Engineer, Commercial

Overview

Socket is looking for a Sales Engineer to support commercial customers, serving as the link between customers and the engineering, product, and design teams to provide technical education, guidance, and pre-sales support.

What you'll do

• Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections.
• Craft technical content to guide customers in implementing specific use cases or extending the solution.
• Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value.
• Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process.
• Provide guidance on integrating solutions into the customer's existing infrastructure.
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
• Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth.
• Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing.

What you'll need

• 5+ years in pre-sales technical roles (Sales Engineer, Solutions Engineer, Solutions Architect, TAM) with commercial customers.
• Prior experience in security, developer tools, or SaaS environments.
• Hands-on technical background: prior software engineering, data science, or equivalent role.
• Deep familiarity with package managers (at least one of npm or PyPI) and programming ecosystems (at least one of JavaScript or Python).
• Understanding of software supply chain security and vulnerability management concepts.
• Ability to read/write basic scripts in Python, JS, or Go.
• Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket).
• RESTful API and integration experience.

Details

• Location: United States.
• Remote-first, with quarterly team off-sites.
• Ability to travel up to 25% for customer meetings, onsite engagements, and industry events.