Sales Operations Analyst I

Overview

The Sales Operations Analyst will manage SAP master data, support territory alignment, maintain sales data integrity, and deliver operational reporting for the EMEA commercial organization.

What you'll do

• Execute SAP transactions to maintain customer and material master data, create and update contact records, and support end-to-end sales operations.
• Support territory planning and ongoing territory maintenance for EMEA sales teams, implementing approved changes accurately and on time.
• Maintain data integrity across CRM, ERP, and reporting environments, focusing on account mapping, territory alignment, and revenue assignment accuracy.
• Investigate and resolve data issues raised by sales teams and internal stakeholders, addressing problems quickly and understanding root causes.
• Process, cleanse, validate, and reconcile data from multiple sources.
• Prepare recurring and ad hoc analysis to support sales operations decision-making.
• Help maintain dashboards and reporting outputs, including Power BI reporting where appropriate.
• Support data mapping, historical alignment, and testing for system or integration projects affecting commercial data.
• Identify opportunities to automate manual tasks and improve process efficiency using appropriate analytical and data tools.
• Document business rules, operating procedures, and key data dependencies.

What you'll need

• Strong SAP experience, including executing transactions across master data, billing, and sales support processes, and creating SAP macros for batch processing.
• Analytical capability and experience handling structured data in sales operations, data operations, business operations, or a similar function.
• Proficiency in Microsoft Office, with advanced working knowledge of Excel.
• Hands-on experience with SQL, data validation, and data manipulation.
• Familiarity with Amazon Redshift, Cognos, or similar data warehousing and reporting platforms.
• Experience using Python or similar scripting tools for data processing and automation.
• Experience developing or maintaining dashboards and reporting outputs using Power BI or similar tools.
• Strong problem-solving skills and the ability to resolve complex data issues systematically.
• Effective communication skills and the ability to collaborate across sales and cross-functional teams.
• Ability to manage competing priorities while maintaining a high level of accuracy and customer service.
• Flexible to work in shifts.

Nice to have

• Exposure to Salesforce.com and sales territory management concepts.
• Understanding of commercial data structures, revenue assignment, or sales coverage models.

Details

• Location: Bangalore, India.
• Work schedule: Standard, Monday to Friday.
• Work environment: Office.
• Flexible to work in shifts.