Sales Operations Manager- SMB

Overview

Sales Strategy & Operations Manager for Motive's SMB business, shaping and executing strategic initiatives that improve sales performance, serving as a trusted advisor to sales leadership and cross-functional partners.

What you'll do

• Serve as the primary sales operations business partner to the SMB New Logo and Account Management Organization
• Own the day-to-day operating rhythm for the business, bringing exceptional attention to detail and operational rigor to reporting and recurring business review cadences
• Develop and execute strategic initiatives that support sales growth, productivity, and operational effectiveness
• Analyze sales performance, pipeline, capacity, and business trends to identify opportunities and risks
• Improve sales processes, operating rhythms, reporting, and planning mechanisms
• Lead cross-functional projects involving Sales, Systems, Business Intelligence, Finance, and Marketing
• Translate complex data and business problems into clear priorities that inform leadership decision-making and drive measurable outcomes

What you'll need

• Experience in sales strategy, sales operations, business operations, consulting, finance, or a related analytical function
• Strong analytical skills with the ability to synthesize complex data and develop practical recommendations
• Demonstrated experience leading projects with diverse scope and driving initiatives from planning through execution
• Ability to build consensus across teams and communicate recommendations effectively to senior stakeholders
• Expert with SQL, Google Sheets / Excel and Salesforce
• Proficient in AI tools (LLMs, Agents, Apps Script, N8N) to maximize efficiency and accuracy of daily work
• Sound judgment, strong ownership, and an ability to prioritize work in a fast-paced environment

Details

• Location: United States, remote
• Some interviews or new-hire training sessions may be held in person at one of Motive's global offices
• Applicant must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations
• Regarding US-based roles, candidates may be required to execute a non-compete covenant, subject to exceptions (lawyers, interns, employees in CA, MN, MT, ND, OK, or where otherwise prohibited by law) and applicable statutory requirements