Vertical Sales Strategy and Operations

Overview

Own ElevenLabs' go-to-market strategy by vertical, going deep on each top vertical and turning that into a repeatable playbook for launching and scaling it.

What you'll do

• Own the research and strategy for each top vertical: market sizing, ICP and persona definition, buying process, priority use cases, competitive positioning, and where ElevenLabs wins.
• Run the end-to-end launch of each vertical, from strategy and segmentation through enablement, pipeline targets, and post-launch performance reviews.
• Drive alignment across PMM, FDE, Product, Sales, and Marketing on vertical priorities, owners, and timelines.
• Dig into what each vertical requires from the product, including integrations, compliance, features, and workflows, and translate field signal into prioritized, evidence-backed requirements for Product.
• Define the metrics that matter for each vertical (pipeline, win rate, ACV, sales cycle, product adoption), build the dashboards, and use the insights to decide where to double down or pull back.
• Serve as a trusted advisor to Sales and GTM leadership on where to invest by vertical, with clear recommendations and regular performance reporting.

What you'll need

• 4+ years in Sales Strategy & Operations or GTM strategy, ideally with experience building or launching a vertical GTM motion.
• Proven track record of taking an ambiguous strategic question to a structured answer, then driving execution across teams.
• Deep curiosity about industries, with an interest in how healthcare, financial services, or retail buyers operate and what they need.
• Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g. Sigma).
• Excellent communication and influence skills, with the ability to align Product, Marketing, and Sales leaders without direct authority.
• Highly adaptable, with a proactive approach to problem-solving and comfort operating in a fast-moving, undefined space.
• Strong coachability and willingness to learn and adapt to new challenges.

Details

• Location: United States.