Salesforce Development Lead

Overview

Senior technical role as the local Salesforce lead within ERM's Salesforce Center of Excellence at the Global Delivery Centre, combining hands-on development with guidance of junior resources, without formal people management.

What you'll do

• Serve as the senior technical resource for Salesforce development and product support within the local team.
• Design and implement scalable solutions across Sales Cloud, Net Zero Cloud, and Marketing Cloud Account Engagement (MCAE).
• Mentor junior resources and promote best practices in development and deployment.
• Perform hands-on development, configuration, and integration tasks while guiding architectural decisions.
• Lead the evolution of release management processes, embedding CI/CD pipelines.
• Collaborate with global teams to ensure alignment with business and compliance requirements.
• Ensure compliance with governance, security, and data integrity standards.
• Support solution testing, release management, and production support escalation.

What you'll need

• Minimum 8 years of Salesforce development experience, including Sales Cloud and MCAE.
• Strong technical skills in Apex, Lightning Web Components, and integration patterns.
• Hands-on experience with CI/CD tools and frameworks.
• Excellent communication and collaboration skills across global teams.
• Demonstrated experience with agile methodologies.

Nice to have

• Net Zero Cloud experience.
• Jira and GitHub experience (preferred).
• Salesforce Platform Developer II certification and/or Architect-level certifications.

Details

• Location: New Delhi, India.