Salesforce Technical Architect

Overview

Architect Salesforce technology solutions across the platform and extended stack for clients, while leading a delivery team and contributing to the Salesforce practice's capabilities and thought leadership.

What you'll do

• Work with Project Managers, Functional Consultants and clients to architect Salesforce solutions on the platform and extended stack (Marketing Cloud, MuleSoft, Heroku, etc.) that are efficient, easy to maintain and follow best practices.
• Identify business needs, design transformational technical solutions and work directly with customers to meet their business requirements.
• Become a trusted advisor to clients and facilitate ongoing communication to manage and exceed client expectations.
• Document technical processes and run analysis between current and future states.
• Collaborate with other architects and team members to detail, design, document and deliver technical specifications and solutions.
• Document architecture process flow, data flow, integration flow and architecture diagrams using visualization applications such as MS Visio, Lucid chart, or diagramming tools within Google Slides and PowerPoint.
• Collaborate with internal stakeholders (sales/pre-sales, engineering, other solution teams) to help customers maximize the value of their Salesforce Industry products and services.
• Design cross-cloud automation solutions using a thorough understanding of cloud platform integrations (AWS, Azure etc.) with Salesforce.
• Be responsible for the technical solution design, data feed, development and support of cross-cloud Salesforce projects.
• Demonstrate progressive leadership across the full life cycle of the software development environment.
• Lead and mentor development teams on the project.
• Ensure the system accurately meets defined business expectations, that proper testing is implemented, and that performance requirements are closely monitored with the development teams.
• Create and deliver, in a timely and accurate fashion, integrations with CRMs and workflow solutions.
• Articulate Horizontal Digital Salesforce practice capabilities, offerings and value propositions.
• Advocate and implement best practice development methodology to drive quality delivery of enterprise solutions.
• Develop POCs or help customers and partners with complex coding tasks.
• Drive practice thought leadership, offerings and innovative approaches to solutions on behalf of clients.
• Participate in practice events and training (internal or external).
• Lead and manage a team of consultants and mentor associate delivery team members.
• Maintain industry and ecosystem knowledge and certifications, and stay current on technical learning and trends.
• Lead the expansion of existing practice capabilities into emerging technologies within core competencies.
• Provide leadership oversight and delivery governance to team members' projects and programs.

What you'll need

• 10+ years of experience developing technology solutions, with at least 5+ years of experience implementing end-to-end Salesforce cross-cloud solutions.
• Specializes in gathering and analyzing information and designing comprehensive solutions that meet best practice standards and client needs.
• Salesforce.com integration experience, including between different business systems and working with integration tools.
• Strong hands-on experience in configuration, customization and implementing new instances of Salesforce.
• Highly proficient in APEX, LWC, HTML, SQL, JavaScript, CSS, API integration, data management and ETL best practices for technical solutions.
• Experience with coding, testing, debugging, implementing and documenting complex solutions.
• Programming experience with LWC, JavaScript, APEX APIs and APEX Trigger.
• Understanding of key SFDC architectural concepts and how they influence design.
• Force.com platform experience, including the limitations of the platform (e.g. API and governor limits).
• Experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud and Data Cloud (application design, architecture and development using Salesforce.com).
• Data analysis and database design experience with RDBMS such as MS SQL Server, MySQL, Postgres or Oracle.
• Experience working with SOAP and REST-based APIs.
• Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a Marketing Automation solution.
• Solid stakeholder management and communication skills, and the ability to articulate transformation journeys and outcomes.
• Experience leading teams in analyzing complex problems and designing and implementing related solutions.
• Detail-oriented, with the ability to learn quickly and adopt new concepts, technologies and solutions.
• Ability to work independently and be a self-starter.

Nice to have

• Salesforce.com certification for Sales Cloud, Service Cloud, Experience Cloud and Data Cloud.
• Knowledge of Salesforce/Apex, Force and Visualforce, and J2EE technologies.
• Experience with MS SQL Server specifically.
• Bachelor's degree.

Details

• Location: Jaipur, Rajasthan, India.