Overview
The Technical Architect will support the full implementation lifecycle of the Salesforce Healthcare Cloud (Health Cloud), from prioritizing through deployment, working with clients and partners.
What you'll do
- Work closely with Delivery Managers, Functional Solution Architects and, if required, clients to devise technology solutions that meet client needs and are easy to maintain.
- Lead project discovery and definition workshops, craft scope and development estimates, and document requirements and designs.
- Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption and platform governor limits.
- Lead technical design sessions and architect and document technical solutions aligned with client business objectives, identifying gaps between current and desired end states.
- Champion an AI-first delivery methodology using advanced AI tools, developer assistants and agentic evaluation frameworks to accelerate implementation.
- Collaborate with sales/pre-sales, engineering and other services teams to help customers increase the value of their Salesforce Industry (Health Cloud) products and services.
- Design ground-breaking technical solutions and work directly with customers to meet their business requirements in accordance with industry-standard methodologies.
- Lead and mentor the development and QA teams on the project.
- Support application design, development and support of Salesforce-related projects across the full software development life cycle.
- Create detailed designs using UML diagrams, design documentation and best-practice methodologies, from inception through production support.
- Ensure the system meets business expectations, that proper testing is implemented, and that performance requirements are supervised with development teams.
- Create and deliver CRM and workflow solutions using Salesforce/Apex, Force, Visualforce and J2EE technologies.
- Advocate and implement standard process development methodology to drive quality delivery of enterprise solutions.
- Develop POCs or help customers and partners with complex coding tasks.
- Identify and lead internal initiatives to grow the consulting practice and contribute to the community's knowledge base and expertise.
What you'll need
- 10+ years of experience in developing technology solutions.
- 2+ years of experience handling client-facing projects in positions of increasing responsibility in systems development and related business consulting.
- Experience handling multiple projects/issues and coaching Architects.
- Strong Industries background.
- Demonstrated ability in the Healthcare domain.
- Excellent written and spoken communication skills.
- Experience designing and developing software components, with a very strong Service Oriented Architecture and integration background.
- Specializes in gathering and analyzing information and designing comprehensive solutions that meet best practice standards and client needs.
- Experience in Salesforce CRM with end-to-end implementation experience.
- Salesforce integration experience, including between different business systems and working with integration tools.
- Proficiency in programming with Salesforce, Force.com, APEX, J2EE, HTML, Java, JavaScript and XML and their use in developing CRM solutions.
- Strong experience with configuration, customization, programming with APEX APIs and APEX Triggers, and implementing new Salesforce instances from scratch.
- Strong experience with configuration, customization and programming with Lightning Aura Components.
- Strong practical deployment knowledge of VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment and Salesforce controls.
- Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.
- Experience with Workflow Alerts and Actions, and Approval Workflow.
- Experience leading teams in analyzing complex problems and designing and implementing related solutions.
- Degree or equivalent relevant experience required.
Nice to have
Details
- Location: Bangalore, India.
- Ability to travel to client sites as needed (average of 30-50%, may be higher or lower based on the engagement).
- Job category: Customer Success.
Read the full description and apply on the company’s own careers page.