Scrum Master

Overview

Facilitate and support Agile teams in following Scrum principles, removing obstacles, enhancing collaboration and communication, and enabling iterative, high-quality delivery. Act as a bridge between the team and external stakeholders.

What you'll do

• Facilitate Scrum events as needed, ensuring they are positive, productive and kept within the timebox.
• Facilitate and time-box all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews and Retrospectives, ensuring they are value-driven and outcome-focused.
• Ensure quality of ceremony artefacts and continuous customer value through iteration execution, maintain backlog refinement and iterate on stakeholder feedback.
• Support teams in defining Sprint Goals, managing commitments and avoiding spill-overs.
• Ensure user stories have clear acceptance criteria, are estimated with team consent, and follow Agile best practices.
• Identify and facilitate the removal of conflict impacting team flow, using metrics to help the team communicate effectively and make all work visible.
• Identify and remove impediments and blockers to maintain delivery momentum; identify and escalate risks and shield the team from interruptions.
• Coach teams on Agile and Scrum principles, fostering ownership, accountability, self-organisation and continuous improvement.
• Create a psychologically safe environment that enables honest reflection and continuous improvement.
• Deputise 'in the moment leadership' and drive high-performing team attributes.
• Promote strong Agile hygiene, including Jira updates, correct status/labels and transparent reporting.
• Facilitate stakeholder collaboration (e.g., business stakeholders, product teams, vendors) and build trust with stakeholders.
• Act as a bridge between delivery teams and Product Owners, Tech Leads, Architects, Release/Integration teams and other Scrum Masters.
• Proactively manage cross-team dependencies, risks and delivery constraints.
• Represent the team in forums (e.g. design reviews, sprint demos, governance touchpoints) and provide representation at required governance forums.
• Escalate risks and issues with clear context and data-backed insights.
• Track and report delivery health using Agile metrics (e.g. sprint predictability, carry-over, team capacity).
• Ensure data quality and support compliance with Barclays governance, risk and control expectations.
• Contribute to Quarterly / PI objectives and Scrum Master OKRs for teams.

What you'll need

• Experience with Agile delivery and ceremonies, including facilitating and time-boxing Scrum ceremonies.
• Experience supporting teams in defining Sprint Goals and managing commitments.
• Experience coaching teams on Agile and Scrum principles.
• Experience identifying and removing impediments and blockers.
• Experience managing cross-team dependencies, risks and delivery constraints.
• Experience escalating risks and issues with data-backed insights.
• Experience tracking and reporting delivery health using Agile metrics.
• Experience with Jira and Agile tooling.
• Experience supporting compliance with governance, risk and control expectations.
• Proven experience as a Scrum Master in complex technology delivery environments.
• Strong understanding of Scrum, Agile and Lean principles.
• Strong facilitation, coaching and conflict-resolution skills.
• Ability to manage multiple stakeholders across business and technology.

Nice to have

• Scrum certification (CSM, PSM, SAFe SSM).
• SAFe or large-scale Agile exposure.
• Experience working with cross-functional engineering teams (Dev, QA, Architecture).
• Hands-on experience with Jira / Agile tooling.

Details

• Location: Pune, Gera Commerzone SEZ, India.
• Assessed on key critical skills such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.