Senior Analyst – Business Development Support

Overview

Senior Analyst supporting Mastercard Services Business Development teams by managing end-to-end sales lifecycle processes, including deal structuring, CRM hygiene, pricing, contracting, and post-sales execution.

What you'll do

• Support BD teams across the full deal lifecycle, from opportunity creation to deal closure and post-sales execution
• Ensure timely progression of opportunities through internal approval workflows
• Act as a central coordinator across Sales, Finance, Legal, and Delivery teams
• Partner with BD teams to conceptualize and structure deals aligned with business objectives and pricing guidelines
• Support development of business cases, pricing models, and commercial constructs
• Ensure deal structures comply with internal policies and margin expectations
• Own creation and maintenance of accurate and complete opportunity records in Salesforce
• Ensure data integrity, completeness, and adherence to CRM standards
• Support pipeline reporting, forecasting, and performance tracking
• Facilitate pricing processes including coordination with Finance and Pricing teams
• Support preparation and submission of pricing approvals and documentation
• Ensure proper documentation of pricing assumptions and approvals in systems
• Coordinate contract creation processes using internal tools (e.g., Ironclad or equivalent)
• Liaise with Legal, BD, and other stakeholders to ensure timely contract execution
• Track contract status and ensure alignment with approved deal terms
• Enable smooth transition from sales to delivery and billing teams
• Ensure accurate setup of deals in billing and revenue management systems
• Support issue resolution related to invoicing, revenue recognition, and client queries
• Identify opportunities to streamline sales and operational processes
• Drive standardization and automation across deal support activities
• Develop documentation, playbooks, and training materials for BD teams

What you'll need

• 5–7 years of experience in Sales Operations, Business Operations, or Commercial Support roles
• Strong understanding of sales lifecycle processes in a B2B environment
• Experience with CRM platforms (Salesforce preferred)
• Exposure to pricing, contracting, and billing processes
• Strong commercial acumen and deal structuring capability
• High attention to detail and process rigor
• Excellent stakeholder management and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Analytical mindset with proficiency in Excel and reporting tools
• Problem-solving and continuous improvement orientation

Details

• Location: Gurgaon, India