Senior Analyst Business Intelligence

Overview

Senior Analyst in the Consumer Interactive Analytics team, providing business intelligence, operational reporting, analytical support and investigative analysis to inform TransUnion business decisions.

What you'll do

• Analyze business and operational data to identify trends, variances, risks and opportunities that support decision-making.
• Develop, maintain and enhance recurring reports, dashboards, scorecards and business intelligence assets.
• Partner with cross-functional stakeholders to gather requirements, define business questions and translate them into analytical solutions.
• Conduct investigations related to operational, legal, regulatory, compliance and customer-impacting issues using data-driven analysis.
• Validate data quality, business definitions and reporting outputs to ensure accuracy and consistency.
• Perform root-cause analysis on reporting discrepancies, operational issues and emerging business trends.
• Prepare clear and concise presentations, reports and executive summaries that communicate findings and recommendations.
• Monitor key performance indicators (KPIs) and business metrics, highlighting risks and opportunities for action.
• Document analytical approaches, business logic, assumptions and data sources to support governance and audit requirements.
• Collaborate with analytics, engineering, product and operations teams to improve reporting processes and data accessibility.

What you'll need

• 3+ years of experience in business intelligence, analytics, business analysis, reporting or a related discipline, with demonstrated experience translating business needs into analytical solutions.
• Experience supporting operational, compliance, risk, legal or regulatory investigations through structured data analysis and evidence development.
• Strong understanding of KPI development, metric definitions, dashboard design and business reporting practices.
• Experience working with large datasets and communicating findings to both technical and non-technical audiences.
• Bachelor's degree in Analytics, Business, Information Systems, Statistics, Economics, Finance or a related field; equivalent practical experience will also be considered.
• Advanced SQL skills for data extraction, transformation, validation and analysis.
• Experience with business intelligence and visualization platforms such as Spotfire, Superset or similar reporting tools.
• Proficiency with Microsoft Excel, including complex formulas, pivot tables and data analysis techniques.
• Working knowledge of Python or similar analytical tools for data preparation and exploratory analysis.
• Understanding of data warehousing concepts, relational databases and data governance principles.

Nice to have

• Experience supporting customer-facing products, digital platforms or consumer analytics environments.
• Knowledge of data quality management, controls, audit practices or compliance-related reporting.
• Familiarity with cloud data platforms such as AWS, Azure or Google Cloud.
• Experience with requirements gathering, stakeholder management and project delivery methodologies.
• Exposure to statistical analysis techniques and experimentation frameworks used to support business decision-making.

Details

• Hybrid position: work virtually and in-person at an assigned TU office location for a minimum of two days a week.
• Location: Pune.