Senior Applications Engineer, GTM Systems

Overview

Senior Applications Engineer, GTM Systems on HackerOne's Enterprise Data & AI team. Designs, builds and optimizes the systems that power the Go-To-Market teams, with hands-on development and integration across the Salesforce ecosystem and connected applications.

What you'll do

• Lead the end-to-end design and delivery of scalable, secure and intelligent enterprise systems that support HackerOne's transformation into an AI-first organization.
• Develop, configure and maintain Salesforce Sales Cloud, CPQ, CLM, and other Enterprise, GTM and Security applications to drive business efficiency and scalability.
• Partner across business and engineering teams to identify high-leverage opportunities for automation, integration and system modernization.
• Drive the architecture and execution of platform-level capabilities, leveraging AI and modern tooling to reduce manual effort, improve decision-making and increase system resilience.
• Provide technical leadership to internal engineers and external development partners, ensuring design quality, operational excellence and long-term maintainability.
• Shape and contribute to the incident and on-call response strategy, playbooks and processes, focusing on systems that fail gracefully and recover quickly.
• Act as a multiplier to mentor other engineers, advocate for technical excellence, and promote a culture of innovation, curiosity and continuous improvement.
• Champion effective change management and enablement, ensuring systems are launched, adopted, understood and evolved.

What you'll need

• 6+ years of experience in an Engineering, Science, Systems, or similar role with a proven track record of leading the design, development and deployment of AI-First Enterprise Systems.
• Extensive hands-on experience designing, building, configuring, integrating and maintaining AI-first enterprise systems, including Salesforce, Workday, Slack, Atlassian, Ironclad, Luminance, Box, Monday, Jira and more.
• Experience working with SSO protocols (e.g., SAML, OIDC, SCIM), enterprise identity tools (e.g., Okta), and MDM platforms in a fast-paced environment.
• Experience developing integrations and automations using tools like Workato.
• Experience with Salesforce Sales Cloud, CPQ, Stigg, Salesloft, and data enrichment platforms (e.g., Clay, ZoomInfo, etc.).
• Passion for working backwards from the Customer and empathy for business stakeholders.
• Proven track record of substantial impact across the company, demonstrating the ability to drive positive change and achieve significant results.
• Thrive on solving ambiguous problem statements in an early-stage environment.
• Excellent communication skills, and can present data-driven narratives in verbal, presentation and written formats.

Nice to have

• Salesforce Administrator or Platform Developer certification(s).
• Experience with AI or workflow automation tools that enhance system efficiency and scalability.
• Familiarity with modern data visualization or analytics tools (e.g., Looker).
• Exposure to integration frameworks, REST APIs, or middleware such as Workato, Fivetran.

Details

• Location: Pune, India. Work mode: In office (Pune), hybrid by design; remote options are not available.
• Shift: UK shift.
• Visa/work permit sponsorship is not available.
• Employment is contingent on a background check.