Senior Associate, Channel Relationship Manager ( Portfolio ), Small Medium Enterprises

Overview

Senior Associate, Channel Relationship Manager (Portfolio) in DBS Bank's Corporate Banking team, focused on acquiring new-to-bank SME clients and growing liabilities business in the SME segment.

What you'll do

• Drive liabilities sales through new-to-bank acquisition of clients for operating accounts, term deposits and other transaction banking products, in line with set targets.
• Keep yourself updated on the various offerings available in the network.
• Be an avid advocate of DBS Banking, well versed in its positioning and competitive advantage, and recommend the right solutions based on customer needs.
• Provide timely updates in various forms.
• Establish rapport with clients to win their business, confidence and trust.
• Maintain good working relationships with the relationship group and service partners such as Product Management, Operations, Finance and Legal to ensure seamless delivery of products to clients.

What you'll need

• Good understanding of the sales process, preferably with prior portfolio management experience of 10+ years.
• Computer proficiency (acquaintance with internet and MS Office) with relevant experience of selling banking or NBFC financial products.
• A post graduate or equivalent degree (with experience or understanding of banking and sales).
• Good technical knowledge of cash management and transaction banking business.
• Understanding of regulatory guidelines on banking issued by MAS and RBI, and applicable local laws and regulations.
• Understanding of KYC requirements, which are critical.
• Well versed in AML risk.
• Good customer-centric approach, relationship management, interpersonal and communication skills.
• Good problem solving, planning and organising skills, including planning, scheduling and monitoring deliverables within a stipulated time frame.
• Good team worker.
• Basic understanding of trade and foreign exchange banking products and associated technology platforms and operational procedures.
• Knowledge of financial markets and products to assist in meaningful dialogue with clients.

Nice to have

• Prior liabilities, cash management, trade and foreign exchange selling experience.
• Market knowledge and experience in the mid-market or SME segment, with reference to customer preferences and requirements.

Details

• Location: Gurgaon-DBIL.
• Job family: Relationship Management.
• Schedule: Regular.
• Employment type: Full time.