Senior Campaign Operations Analyst

Overview

Senior Campaign Operations Analyst supporting Yahoo Consumer client service teams to enhance performance of ad campaigns, with independent ownership of complex ad setups, delivery audits and performance insights, in a mid-level role using AI tools to remove manual bottlenecks.

What you'll do

• Manage end-to-end creative setup and rigorous QA lifecycles for high-value client campaigns, ensuring compliance with third-party tag specifications and internal delivery checklists.
• Diagnose and resolve complex campaign delivery and reporting discrepancies across internal and external platforms, leveraging Atlassian Rovo and Claude Cowork to parse technical tickets and draft execution resolution steps rapidly.
• Engage consistently with Client Experience Managers to deepen understanding of client needs and strategic priorities, and use these insights to craft compelling pitches for incremental budgets.
• Develop tailored, highly analytical performance dashboards by integrating diverse data sets through Looker and Claude.
• Generate clear trend summaries and conduct systematic audits of raw data to proactively identify delivery anomalies, ensuring accurate spend management and maximizing campaign efficiency.
• Create AI prompt workflows and automation scripts to handle repetitive reporting tasks and share what works with the broader team.
• Identify and document platform or tool limitations, collaborating with Product and Engineering to specify feature requests that improve ad tech capabilities.
• Proactively audit delivery pacing, identify under-delivery risks early, and coordinate optimization pivots to ensure campaigns meet or exceed quarterly KPIs.

What you'll need

• Bachelor level degree in marketing, advertising, business, computer applications, or a related field.
• 4+ years of experience in ad operations, campaign management, or digital marketing, with hands-on knowledge of ad platforms such as Yahoo Ads, Google Ad Manager, and related ad tech.
• Curious about putting AI to work; using LLM-based tools and automated workflow assistants to increase efficiency and produce sharper, cleaner reporting.
• Advanced proficiency with Microsoft Excel (vlookups, pivot tables) and Google Suite.
• Excellent written and verbal communication skills, with a proven ability to explain complex technical execution steps to both technical and business stakeholders.
• Proactive and analytical approach to troubleshooting; demonstrated ability to handle high-pressure delivery issues, evaluate data patterns, and execute technical solutions independently.
• Strong cross-team collaborator with a client-first mindset, comfortable partnering with sales, client services, and product engineering teams.

Nice to have

• Familiarity with web analytics, programmatic media, media planning and optimization.

Details

• Location: Hybrid work arrangement, based in India (Bengaluru).
• Hours: Primarily Bengaluru, with some rotational night shifts as needed.
• Occasional on-site work sessions, team-building or in-person events may be requested, with notice given.