Senior Collection Specialist

Overview

Manage the collections process from invoice dispatch through to payment allocation in Maconomy, helping ensure invoices reach the correct client contacts, payments are followed up consistently and invoice queries are resolved promptly.

What you'll do

• Manage the collections process from invoice dispatch through to payment allocation in Maconomy.
• Verify that invoices reach the correct client contacts and have the information required for processing.
• Maintain a consistent payment follow-up schedule and complete records of client communications.
• Communicate payment reminders clearly and professionally, including relevant invoice details and due dates.
• Resolve invoice and payment queries with business, client-facing and finance teams to reduce delays.
• Report collection status, payment activity and unresolved issues accurately and on schedule.
• Meet applicable audit, control and documentation requirements for collection activity.

What you'll need

• 8 - 15 years' experience in practical knowledge of accounts receivable, invoicing and collection processes.
• Ability to review ageing information, prioritise overdue invoices and maintain accurate collection records.
• Ability to investigate and resolve invoice, payment and reconciliation queries with clients and internal teams.
• Clear and professional written communication, with the ability to adapt payment follow-up to the situation.
• Experience using a finance or enterprise resource planning system.

Nice to have

• Knowledge of Maconomy.

Details

• Location: Mumbai, The ORB Building, India.
• Job title: Senior/Regional Collections Specialist.
• Skale: 50/60.