Senior Customer Engineer, Edge APAC

Overview

Senior Customer Engineer for Edge APAC who bridges technical expertise and sales by delivering customer demos, proof-of-concepts, and tailored solution guidance.

What you'll do

• Provide expert technical guidance to customers and sales peers.
• Understand customer challenges and propose appropriate solutions.
• Lead technical demonstrations, proof-of-concepts, and workshops.
• Tailor demos and execute workshops for specific client needs.
• Collaborate with sales on customer engagements, technical scoping, and proposals.
• Influence internal teams on solution strategy and prioritization.
• Deliver ongoing support and enablement for sales representatives.

What you'll need

• 5+ years of experience in pre-sales, sales/customer engineering, or solution architecture.
• Conceptual understanding of networking and connectivity (IP addressing, firewalls, SD-WAN, satellite/cellular systems).
• Familiarity with cloud platforms and virtualization/containerization technologies.
• Proficiency in at least one technical domain (AI/ML infrastructure, connected devices, or data center systems).
• Excellent communication and presentation skills for technical and non-technical audiences.
• Willingness to travel, including potential international travel as business needs dictate.
• Bachelor’s degree in computer science, engineering, or related field (advanced degree is a plus).

Details

• Remote in Singapore.