Senior Customer Engineer Middle East, Oil & Gas

Overview

Senior Customer Engineer for the Middle East Oil & Gas segment, leading technical pre-sales for National Oil Company (NOC) engagements in the region.

What you'll do

• Own technical pre-sales for regional NOC accounts, including discovery, solution design, demos, proofs of concept, and technical proposals.
• Accountable for pre-sale design of integrated edge solutions (enclosure constraints, hardware sizing, network strategy, and deployment approach).
• Translate upstream, midstream, and downstream operational use cases into Armada architectures.
• Lead and document proofs of concept with product, delivery, and partner engineering teams.
• Serve as the customer’s technical point of contact through implementation with delivery.
• Position Armada platforms and the Microsoft Azure Local / NVIDIA / Qualcomm stack against alternatives.
• Support bid and RFP responses with technical content, architecture diagrams, and effort estimates.

What you'll need

• 8+ years of pre-sales, solution architecture, or customer/sales engineering experience, including direct oil & gas sector experience.
• Oil & gas domain experience is a hard requirement.
• Strong grasp of edge computing, data center infrastructure, cloud, and/or AI/ML solution architecture.
• Experience scoping and running proofs of concept and writing technical proposals.
• Comfort working in a multi-partner ecosystem.
• Excellent communication and presentation skills in English and willingness to travel across the region.

Details

• Region: Middle East; covers the regional NOC portfolio.
• Location: United Arab Emirates (Remote).