Senior Customer Solutions Engineer, Edge AI

Overview

Senior Customer Solutions Engineer (Edge AI) responsible for hands-on deployment execution and ongoing technical account ownership for Armada customers across the ME region.

What you'll do

• Lead end-to-end deployments of Armada platforms.
• Own on-site and in-country deployments across Saudi Arabia and the broader ME region.
• Perform infrastructure bring-up, platform configuration, and production readiness validation.
• Serve as the primary technical point of contact post go-live.
• Build and drive Joint Success Plans for assigned customers.
• Accelerate time-to-value by unblocking workloads and early production use cases.

What you'll need

• 8+ years of experience in infrastructure, platform engineering, SRE, forward-deployed engineering, or technical account roles.
• Proven ability to own hands-on delivery and long-term customer technical relationships.
• Deep technical expertise across Linux, networking, Kubernetes, storage, and GPU-accelerated compute.
• Strong troubleshooting skills in live, production environments.
• Experience working directly with customers in regulated, high-stakes settings.
• Willingness to travel across Saudi Arabia and the broader ME region.

Details

• Location: United Arab Emirates (Remote).