Overview
Senior Data Scientist in Mastercard’s Business Insights team, designing and delivering scalable, data-driven solutions to improve system effectiveness, operational efficiency, data quality, and business performance.
What you'll do
- Use data-driven insights to improve platform health, efficiency, scalability, and business outcomes as an analytics partner.
- Design and evolve measurement frameworks, KPIs, and scorecards for system effectiveness and operational performance.
- Analyze user behavior and system utilization to find opportunities for simplification, automation, and productivity gains.
- Proactively identify data quality issues, process breakdowns, integration failures, and system performance risks.
- Build and maintain scalable dashboards, monitoring frameworks, and self-service analytics for operational visibility.
- Partner across Operations, Product, Technology, and Business to translate insights into implementation recommendations.
- Support enterprise data governance through data standards, validation frameworks, and quality controls.
What you'll need
- Experience working with Salesforce or similar enterprise CRM platforms.
- Experience supporting governance/access management/licensing optimization or operational reporting initiatives.
- Experience monitoring enterprise data integrations and identifying root causes of data synchronization or process failures.
- Familiarity with user adoption analytics, digital experience measurement, and platform effectiveness reporting.
- Experience developing analytics solutions for business operations, customer lifecycle management, or enterprise process transformation.
- Advanced Python & SQL skills with experience on large-scale, complex datasets.
- Advanced proficiency in Tableau and/or Power BI for executive dashboards and self-service analytics.
Details
- Location: Gurgaon, India.
- Information security responsibilities apply to protect confidentiality and integrity and complete mandatory security training.
Read the full description and apply on the company’s own careers page.
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