Senior Endpoint Engineer

Overview

Senior Endpoint Engineer responsible for advanced engineering, management, and support for a global fleet of end-user devices.

What you'll do

• Design, maintain, secure, and ensure availability of endpoint management platforms per business and operational requirements.
• Provide advanced non-routine support and escalation resolution for complex endpoint and OS issues.
• Install, configure, upgrade, tune, and troubleshoot Windows and Mac hardware, software, OS, and lifecycle workflows.
• Maintain access control, device compliance, endpoint security posture (patching, encryption, configuration policies).
• Monitor and record endpoint performance, health, and utilization metrics to improve end-user experience.
• Build automation for device provisioning (Zero-Touch) and software deployments using scripting and configuration management.
• Resolve incidents and problems to meet operational level agreements, including change management and documentation of architecture/root causes.

What you'll need

• 5+ years hands-on engineering experience managing both Windows and macOS endpoints in an enterprise environment.
• 5+ years hands-on experience designing, deploying, and managing Microsoft Intune and Jamf Pro.
• Proficiency in scripting languages such as PowerShell, Bash/zsh, and/or Python for administration and automation.
• General understanding of networking principles and cloud identity providers (e.g., Microsoft Entra ID / Azure AD) plus SSO and modern endpoint security concepts.
• Bachelor's degree in Computer Science/Engineering or equivalent relevant experience.
• Ability to work after hours including weekends and nights when required.

Details

• Location: Pune, India.
• May require travel to international offices on very rare occasions.