Senior Engineer – Biobank IT Support

Overview

Senior Engineer supporting biobank and LIMS laboratory information and biological sample storage platforms.

What you'll do

• Maintain stability and performance of LIMS and Biobank SaaS products for high availability and recovery.
• Design and support MuleSoft APIs and integration flows with error handling and monitoring.
• Investigate, validate, extract, and reconcile data using Snowflake and PostgreSQL for issue resolution and data quality.
• Build Python or Ruby utilities to reduce manual effort and incident volume.
• Support AWS-hosted applications and integrations to improve reliability and scalability.
• Run ITIL service management processes (incident, problem, change, service requests) with ownership and communication.

What you'll need

• 7+ years of IT/software engineering experience.
• Experience supporting LIMS and/or Biobank SaaS products.
• MuleSoft Developer experience including MuleSoft certification.
• SQL knowledge with Snowflake and PostgreSQL.
• Basic scripting/programming experience in Python or Ruby.
• Basic knowledge of AWS cloud services and concepts.
• Understanding of ITIL principles and IT service management processes.

Details

• Location: Chennai, India.