Senior Financial Manager, Partnerships

Overview

Senior Financial Manager, Partnerships, serving as the primary strategic financial co-pilot to the VP of Global Partnerships. The role designs economic models for the ecosystem strategy across Cloud Marketplaces (AWS, GCP, Azure), Global Systems Integrators (GSIs), and ISVs.

What you'll do

• Serve as the primary, trusted financial and strategic advisor to the VP of Global Partnerships and his global leadership team.
• Partner with marketplace and other cross-functional teams in R&D, Marketing, and GTM to optimize Twilio's business through cloud marketplaces.
• Design revenue-share frameworks and co-sell incentives tailored to Twilio's business.
• Build analytical frameworks to measure the return on Market Development Funds (MDF), partner tier rebates, and GSI enablement investments.
• Deliver synthesized quarterly board-level narratives on partner-attributed versus partner-sourced trends and other strategic partner priorities.
• Lead global partner forecasting, capacity planning, and multi-year investment modeling.
• Define, build, and monitor partner metrics including Partner-Sourced vs. Partner-Influenced Revenue, Margin-Adjusted CAC, and payback periods.
• Partner with Sales and Legal to evaluate, model, and approve non-standard partner contracts and bespoke commercial structures.
• Develop financial models for new market expansion, evaluating build-vs-buy-vs-partner economics for emerging international regions and product integrations.
• Partner with Corporate Accounting and Commission teams to ensure accurate, timely accruals for partner rebates, referral fees, and MDF contra-revenue adjustments.
• Own global forecasting, budgeting, and month-end accruals for global partnership programs and incentives.
• Collaborate with RevOps, GTM Systems, and Data Engineering to build scalable, automated reporting infrastructure.
• Forge cross-functional alliances to identify margin drivers and scale cost-efficiency within the partner ecosystem.
• Execute agile scenario planning and ad-hoc analyses for senior leadership regarding partnership investments.

What you'll need

• 8+ years of FP&A experience in a progressive financial role.
• Strong financial modeling skills, with experience in forecasting, budgeting, and reporting.
• Excellent business acumen and ability to influence stakeholders with data-driven insights.
• Comfortable working with ambiguity and problem-solving across multiple teams.
• Ability to work independently and think strategically.
• Excellent verbal and written communication skills.
• Highly proficient with Google Sheets or Excel.

Nice to have

• Bachelor's degree in Finance, Business, Economics or related field, or equivalent experience.
• Experience with Anaplan, Tableau, Looker, and Oracle.

Details

• Location: Remote, US. Not eligible to be hired in CA, CT, NJ, NY, PA, WA.
• Work mode: Remote-first; may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
• Travel: May be required to travel occasionally for project or team in-person meetings.
• Employment is full-time; applications intended to be accepted until 10/12/26.