Senior HRIS Admin (Workday Benefits & Absences)

Overview

Q2 is seeking a Senior HRIS Administrator to serve as the functional and technical subject-matter expert for the Benefits and Absence modules within the Workday HCM platform, and to provide paired backup for Payroll and Time Tracking administration.

What you'll do

• Maintain and administer Workday Benefits and Absence modules, including benefit plans, eligibility rules, open enrollment and life event configuration, leave plans, and accrual rules.
• Design and configure multi-step business processes, and lead end-to-end testing for annual open enrollment, plan year changes, and leave policy updates, confirming downstream impacts with stakeholders.
• Troubleshoot and resolve Workday configuration, calculation, and reporting issues by designing durable fixes and evaluating cross-system impacts.
• Provide backup support for Payroll and Time Tracking module administration, partnering with the Payroll and Time Tracking Administrator to ensure continuity of coverage.
• Ensure data accuracy and system integrity across Benefits and Absence, including enrollment audits, deduction reconciliation with Payroll, and carrier and vendor eligibility reconciliation; lead audit data work and implement data quality improvements.
• Write, maintain, and support standard and custom Workday reports and dashboards; ensure system outputs comply with controls and surface insights to stakeholders.
• Maintain system documentation, including configuration workbooks, test results, and help guides across all assigned modules.
• Support and monitor benefits carrier and vendor integrations (such as medical, dental, vision, 401(k), HSA/FSA, and leave management vendors); resolve file errors, eligibility discrepancies, and enrollment mismatches.
• Partner with benefits brokers, carriers, and third-party administrators on annual plan changes, regulatory updates, and data feed requirements.
• Review, assess, and recommend improvements to HRIS workflows, user experience, and system processes; design scalable solutions that reduce manual effort.
• Design and implement multi-step automations that streamline HR workflows; integrate AI-enabled tools to improve accuracy and delivery speed.
• Develop and maintain end-user procedures, guidelines, training materials, and documentation; own training design and delivery for open enrollment, system updates, and platform change readiness.
• Lead requirements definition and solution validation with HR, Benefits, Leave Administration, Payroll, and business stakeholders; serve as a trusted advisor on system improvements.
• Lead project workstreams for Workday module implementations and enhancements, aligning system decisions to project goals and driving cross-functional alignment.
• Facilitate business partnerships with internal stakeholders, keeping relevant parties informed, enabling feedback loops, and representing the HR Technology team.

What you'll need

• Bachelor's degree or equivalent years of experience in Human Resources, Information Systems, or a related field.
• 5+ years of HRIS experience with a strong focus on Workday Benefits and Absence module configuration and administration.
• Strong understanding of HCM design, structure, functions, and processes, including business process workflows, advanced reporting capabilities, and overall system compliance.
• Working knowledge of Benefits Administration and Absence/Leave Management, including applicable regulations (such as ACA, ERISA, COBRA, FMLA, and state and local leave laws).
• Organized, detail-oriented, and effective communicator capable of translating complex technical configurations into clear guidance for HR and business stakeholders.
• Self-starter with a strong desire to seek optimal solutions, share discoveries with colleagues, and drive exceptional results.
• Excellent customer service skills and enthusiasm for developing strong partnerships with internal users and leadership.
• Fluent written and oral communication in English.

Nice to have

• Experience with Workday Payroll and Time Tracking modules.
• Experience with management of SOX/internal compliance audits.
• Experience supporting global Benefits and Absence programs across multiple countries and diverse employee populations.
• Experience working on HRIS or HR Operations teams in a global company, including supporting system configuration and end-user training across geographies.
• Familiarity with HR technology integrations, including benefits carrier feeds, payroll, leave vendors, and third-party systems.

Details

• Location: Bangalore, India.
• Hybrid work opportunities are offered.