Senior ISC Improvement Specialist

Overview

The Senior Integrated Supply Chain (ISC) Improvement Specialist supports ISC Improvement by documenting, executing, and sustaining defined work processes, systems, and standards to drive consistent, compliant, high-quality operations.

What you'll do

• Lead and support end-to-end ISC improvement initiatives, including problem framing, execution tracking, and closure.
• Own assigned operational and process escalations and coordinate cross-functional resolution to closure.
• Define, develop, and govern meaningful metrics to monitor process performance and enable data-backed decisions.
• Document, improve, and sustain supply-chain work processes, business rules, and controls.
• Coordinate and reinforce trainings and user enablement for standard ways of working and metrics interpretation.
• Collaborate across ISC Operations, Planning, Logistics, Capability, and IT to deliver prioritized solutions.

What you'll need

• 3-5 years of relevant experience in Business Process Improvement roles.
• Master’s degree in Engineering or MBA; Operations preferred.
• Strong knowledge of supply chain and customer service processes.
• Proven influencing and stakeholder leadership skills in cross-functional environments.
• Experience with Six Sigma, project management, Lean methodologies, and digitalization initiatives.
• Comfort using data, dashboards, and digital tools for insights and decisions.

Details

• Location: Navi Mumbai (IND).
• Ability to support alternate time zones is required (North America, EMEAI, LAA and APAC).