Senior IT Training Specialist

Overview

Senior IT Training Specialist supporting enterprise technology adoption and end-user enablement across a global organization.

What you'll do

• Design, develop, and deliver instructor-led, virtual, on-demand, and digital learning experiences for enterprise IT solutions.
• Facilitate engaging training sessions for end users and targeted audiences across the organization.
• Create and maintain training materials, user guides, job aids, performance support resources, and assessment tools.
• Serve as a learning coach by guiding users through technology adoption and helping improve their proficiency with enterprise software.
• Partner with business stakeholders, project teams, and subject matter experts to identify learning needs and develop effective training solutions.
• Review, validate, and update training content to ensure technical accuracy and alignment with business requirements.
• Support technology change initiatives through training, communication, and adoption activities.
• Evaluate training effectiveness and recommend improvements based on learner feedback and business outcomes.
• Stay current on enterprise technologies, digital workplace tools, adult learning methodologies, and training best practices.

What you'll need

• 7+ years of IT experience with a Bachelor's Degree in Engineering, MCA, MSc or MBA.
• Knowledge of adult learning principles and instructional design methodologies.
• Experience designing and delivering training programs for enterprise software or technology solutions.
• Experience facilitating classroom, virtual, or blended learning sessions.
• Strong communication, presentation, and stakeholder management skills.
• Demonstrated ability to learn new technologies quickly and independently.
• Proficiency with Microsoft 365 applications, including Microsoft Teams, PowerPoint, SharePoint, Word, and other collaboration tools.
• Strong collaboration and influencing skills across technical and business teams.
• Comfortable working independently while managing multiple priorities in a global environment.

Nice to have

• Bachelor's degree in Adult Learning or Learning & Development preferred.
• Bachelor's degree in Adult Learning, Learning & Development, Instructional Design, Education, or a related field preferred.
• Experience coaching end users in the effective use and adoption of enterprise technology solutions.
• Experience supporting a broad range of enterprise IT software and digital workplace technologies.
• Business Analyst experience, including gathering requirements and translating business needs into learning solutions.
• Strong technical aptitude with experience reviewing and validating technical training content.
• Experience leveraging AI-powered tools and technologies to improve learning effectiveness and business outcomes.
• Learning mindset with strong self-directed learning capability.
• Ability to quickly develop expertise in new technologies and software platforms.
• Passion for coaching and enabling others to succeed.

Details

• Location: Nanakramguda, Hyderabad, India.
• Eligible for the Medtronic Incentive Plan (MIP), a short-term incentive.