Senior Manager, Clinical Operations (FSP )

Overview

Senior Manager, Clinical Operations (FSP) to oversee, coach, and performance-manage clinical operations teams while ensuring SOP/WPD adherence and meeting program KPIs.

What you'll do

• Manage staff through coaching, mentorship, and work direction.
• Run performance appraisals, career discussions, and support career development.
• Conduct induction/orientation programs for new employees.
• Ensure training records, CVs, position profiles, and experience profiles are complete and up to date, including timesheet/expense report timeliness.
• Deliver training on WPDs and SOPs and identify training gaps.
• Oversee metrics/KPIs using systems (Activate, CTMS, Preclarus, Clarity) and evaluate employee monitoring skills via PAVs.
• Support quality and risk-based monitoring, including raising quality issues and facilitating QA audits.

What you'll need

• 12+ years of experience in clinical monitoring, trial management, and eTMF management.
• 4+ years of experience managing CRAs, CTCs, and Project Support Coordinators.
• Experience managing one or multiple FSP clients as a single point of contact.
• Experience in workflow allocation, performance management, quality/CAPA, and reporting.
• Willingness to travel to clinical trial sites across India (up to 25%).
• Bachelor degree in Life Science (preferred).

Details

• Work schedule: Mon-Fri.
• Work mode: Remote (India).