Senior Manager, Communications

Overview

Senior Manager, Communications in the Marketing & Communications department, reporting to the VP of Corporate Communications. The role scales Zscaler's corporate narrative by turning customer success stories, ThreatLabz research, and public sector engagements into market visibility across press, analyst, and digital channels.

What you'll do

• Lead PR strategy and execution for customer stories, partnering with Customer Advocacy, Sales, and Customer Success to build an integrated content calendar
• Mine internal and third-party data alongside ThreatLabz and research teams to surface compelling threat trends and seasonal narratives
• Brief creative teams to produce data visualizations, infographics, and interactive content that elevate Zscaler's cybersecurity narrative
• Pitch data-driven stories and research findings to tier-1 press, industry analysts, and social channels to drive market awareness
• Build public sector communications initiatives, drafting GTM-aligned content and fostering relationships with trade and policy-adjacent media

What you'll need

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• 8+ years of experience in PR, communications, or content marketing, ideally within B2B technology or SaaS
• Demonstrated ability to discover and articulate narrative potential within complex datasets and brand partnerships
• Proven experience collaborating with creative and design teams to produce data visualizations and interactive assets
• Strong media relations track record with demonstrated success pitching press, analysts, and digital channels
• Proven ability to manage multiple concurrent workstreams across brand, data, and public policy without compromising quality

Nice to have

• Demonstrated ability to leverage AI technologies and workflows to drive measurable operational efficiency
• Experience working directly with tech audiences to craft and elevate customer stories
• Deep familiarity with cybersecurity, cloud, or tech industry data trends
• Background in public sector or government affairs communications

Details

• Hybrid or remote role; location listed as Remote - USA; Santa Clara, California, USA
• Full-time position
• Base pay range $150,500 to $215,000 USD, excluding commission, bonus, equity (if applicable) and benefits