Overview
Senior Manager responsible for growing new service contracts (PSA and O&M) business across an assigned customer base, with revenue and profitability accountability in the area of responsibility.
What you'll do
- Develop and continuously grow the new service contracts business with new and existing customers assigned.
- Ensure optimized sales and market coverage.
- Ensure on-time renewal of existing jobs within the active period.
- Actively look for new service agreement opportunities and retain the existing customer base through team-working, proactive customer visits and customer relationship building.
- Deliver revenue and profitability in the area of assigned responsibility.
- Submit quotations/proposals to customers in a timely and professional manner.
- Maintain constant field intelligence and feed back information on competitors' activities, products, prices, business performance and promotional programmes.
- Ensure the highest standard of service quality is maintained at all times.
- Ensure timely reporting of sales activity, prospects and forecasts.
- Develop and implement continuous improvement initiatives supporting overall service strategic objectives, both short and long term.
- Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior or management.
What you'll need
- Degree onwards and/or relevant industry experience.
- 6+ years and above experience in CFS or HVACR industry service or sales function.
- Results-driven mentality with a can-do attitude and ability to provide out-of-the-box solutions.
- Ability to successfully meet service growth objectives by identifying and selling new PSA and O&M opportunities (along with renewal opportunities).
- Good communication, analytical, organizing and relationship management skills.
- Must be a proactive team player.
Details
- Location: Gurgaon, Haryana, India.
Read the full description and apply on the company’s own careers page.