Senior Manager - Reliability Engineering

Overview

Lead reliability engineering for critical enterprise applications and platforms across their service lifecycle. Evolve the L2/SRE function toward proactive reliability engineering through automation, observability, operational learning, and engineering partnerships.

What you'll do

• Lead and continuously improve the L2/SRE function.
• Lead, mentor, and develop the L2/SRE team.
• Define SLOs, SLIs, and error budgets for reliability decisions.
• Reduce operational toil through automation, tooling, and self-service.
• Establish observability and alerting standards across logs, metrics, tracing, and telemetry.
• Lead incident response, escalation, post-incident reviews, and recurring-issue resolution.
• Drive resilience improvements through disaster recovery, failover testing, capacity planning, and dependency analysis.

What you'll need

• Strong technical judgement and risk-assessment skills.
• Experience with reliability, resilience, and operational effectiveness for enterprise applications or platforms.
• Ability to manage SLOs, SLIs, error budgets, and service-health measures.
• Knowledge of observability, alerting, incident management, and problem management.
• Experience with ITSM practices, change management, documentation, and service ownership.
• Ability to partner across engineering, product, infrastructure, security, and support teams.

Details

• Location: Hyderabad, Telangana, India.
• Work model: Hybrid.