Senior Process Engineer - VP

Overview

Senior Process Engineer for CitiLean within Citi’s Enterprise Productivity and Efficiency reengineering team, based in Gurgaon.

What you'll do

• Lead and support CitiLean projects to solve business problems with financial and non-financial benefits.
• Apply CitiLean methodology to identify, analyze, and resolve complex issues.
• Use AI/ML and other levers to drive problem solving and measurable outcomes.
• Run fact-based reviews of current states, identify pain points, and validate root causes with data analysis.
• Translate strategies and priorities into project targets and goals for cross-functional teams.
• Run workshops and pilots and conduct training in AI/ML tools and CitiLean techniques.
• Drive measurable operational efficiency and target-state operating model outcomes for client experience, revenue enhancement, and controls optimization.

What you'll need

• Minimum 8+ years total work experience (ideally deep financial services experience).
• Minimum 5+ years re-engineering/consulting experience including project management and analytical tools.
• Strong practical experience running Lean programs delivering measurable outcomes.
• Strong experience with AI/ML tools and reimagining processes using AI/ML.
• Strong data analytics capabilities including cost analysis and benchmarking.
• Experience leading end-to-end projects from scoping to implementation.
• Excel and PowerPoint skills.

Details

• Location: Gurugram, Haryana, India.
• Required travel: Yes, 25% of the time.
• Time type: Full time.